Built for Douyin local-ads agencies: route and track every lead, run DMs from one desk, catch issues the same day.
Preview · Not yet generally released
The starting point
Scattered leads, broken follow-up
Leads from your campaigns sit in different back offices. Who owns each one, how far it has progressed, and which ones are junk — nobody has the full picture.
More DMs than your team can handle
At peak hours agents jump between tabs, replies slow down, messages slip through, and the same answers get typed again and again.
Problems surface too late
A stalled data sync, negative comments under your videos, a dip in lead quality — you usually hear about it from an unhappy client first.
Core features
Lead Management
Lead Pool, Shared Pool & AssignmentEvery lead lands in one pool — assign it, reclaim it to a shared pool, and log each follow-up.Preview
Douyin Lead ListSee all captured leads in one list, each tagged with its source and last sync time.Preview
Ocean Engine Local Promotion Lead SyncSupports connecting to Ocean Engine Local Promotion to pull leads in automatically (requires your own platform qualifications).In development
Messaging & Customer Service
DM Inbox & Agent WorkspaceTake over DM conversations from a single workspace, with quick replies built in (live DM data arrives through Laike DM Import).Preview
Knowledge BaseMaintain FAQs and approved scripts for both human agents and the AI assistant.Preview
AI AssistantUses an LLM to help draft DM replies; AI-generated content is labeled and the module can be switched off entirely.PreviewOptional module
Laike Merchant ManagementRegister merchants, enable or pause them, and map each to a client.Preview
Laike DM ImportSupports connecting to Douyin Laike Open Platform to import DM conversations (requires your own platform qualifications).In development
Quality & Alerts
Lead Quality DashboardTrack valid vs. invalid leads and spot quality drops early.Preview
Video Comment DashboardAggregate comments on your ad videos and flag negative keywords (comment data is synced from the platform; requires your own platform qualifications).Preview
Alerts & Daily Sync Health ReportGet notified about sync failures and negative comments, plus a daily report on data sync health.Preview
Deployment & Administration
Accounts, Roles & PermissionsRole-based sign-in that controls menus, actions, and which data each user can see.Preview
Modular Feature TogglesChoose which modules to enable at deployment; disabled pages are hidden automatically.Preview
One-Click Install & Self-CheckInstall on a single server in one step, with an automatic post-install health check; user manual included in web, Word, and PDF formats.Preview
Multi-Agency SaaSOne deployment serving multiple agencies, each with isolated data.In development
Plans & Usage ManagementControl usage by subscription plan.Planned
What sets it apart
Focused on leads and messages — nothing else
No campaign planning, creative, or finance bloat. It's light to deploy and quick to learn, and optional modules such as the AI assistant are switched on only when you need them.
Every record shows where it came from
Each lead is tagged as platform sync, manual entry, or demo data; anything that can't be traced is marked "source unverified." Sync times are recorded as they are, never swapped for import times.
AI is optional, not a prerequisite
The full product works without it. Turn it on and every AI-generated reply is labeled — and you can switch it off at any time.
Use cases
Agency Lead Manager
Challenge: Serving several local merchants at once, with a heavy daily lead flow. How: Bring Douyin leads and manually entered leads into one pool, assign them by owner, and keep an eye on the quality dashboard. Result: Every lead has an owner and a history, and the share of junk leads is visible at a glance.
Merchant DM Agent
Challenge: Too few hands when DMs peak. How: Handle every conversation in the agent workspace, answer with the knowledge base and quick replies, and turn on AI assistance if you choose. Result: Less tab-switching, fewer missed messages, and more consistent answers.
Operations Lead
Challenge: Worried that a sync failure or a negative comment will go unnoticed. How: Subscribe to alerts and review the daily sync health report and comment dashboard. Result: Issues are found and handled the same day — before a client has to tell you.
Architecture
System layers. Platform integrations require your own platform qualifications; the AI assistant is optional and can be switched off entirely.
Access
Ops, agents, and admins sign in via browserPreview
Web gatewayPreview
Admin consolePreview
Application
Business API (leads, DMs, knowledge base, permissions, module toggles)Preview
Background jobs (health checks, alerts, daily reports)Preview
Platform data syncIn development
Data
Business databasePreview
Cache & message queuePreview
File storagePreview
Integrations
Ocean Engine Local Promotion (leads; own qualifications required)In development
Douyin Laike Open Platform (DMs; own qualifications required)In development
LLM gateway (AI assistant; optional, can be switched off; model chosen by the deploying party)
Extensions
Multi-agency data isolationIn development
Plans & usagePlanned
Workflow
Lead in → Assign → Follow up → DM service → Quality review. Platform sync and Laike DM Import are in development and require your own platform qualifications.
Lead in
Leads enter the pool via platform sync (in development; own qualifications required) or manual entry, each automatically tagged with its source.
Assign
Managers assign leads to sales or service staff; unassigned or reclaimed leads go to the shared pool for reassignment.
Follow up
Owners log every follow-up, so progress is always visible.
DM service
Agents handle DMs in the workspace using the knowledge base and quick replies, with optional AI assistance (always labeled); promising conversations can be marked as leads and sent back to the pool.
Quality review
The lead quality dashboard, comment dashboard, and daily sync health report bring it all together, with automatic alerts for anything unusual.
Manual Entry
Manually entered leads enter the pool, each automatically tagged with its source.
Shared Pool & Reassignment
Unassigned or reclaimed leads go to the shared pool for reassignment.
DM-to-Lead Pool
Promising conversations can be marked as leads and sent back to the pool.
Platform Sync
Leads enter the pool via platform sync, each automatically tagged with its source (requires your own platform qualifications).
In development
Commercial delivery preparation in progress
Pricing and deployment arrangements remain to be determined; purchasing is not yet available on this site.
